LockThreat Privacy Policy and Terms of Use

Effective Date: January 1, 2025

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LockThreat (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we handle your information. This combined Privacy Policy and Terms of Use outlines how we collect, use, store, and protect your personal information and the terms under which you may access and use our website and digital platforms.
This policy is designed to align with international standards including ISO/IEC 20000, ISO/IEC 27001, ISO/IEC 27701, and SOC 2.

1. Information We Collect

We collect only the information you voluntarily provide through forms, subscriptions, event registrations, or other interactions with LockThreat across digital channels. This includes:

• First Name
• Last Name
• Company Name
• Work Email Address
• Phone Number

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We may also automatically collect limited technical data (e.g., IP address, browser type, usage patterns) via cookies and similar technologies.
We do not collect sensitive personal information (e.g., financial, health, or government ID data) through public-facing platforms, including LinkedIn or other advertising channels.

2. Lawful Basis for Processing

We process personal information under the following lawful bases:

• Legitimate interests, for marketing, lead generation, and business development
• Consent, when you submit forms or engage with our advertising
• Compliance, when required to fulfill legal or contractual obligations
  

3. Use and Sharing of Information

We use your information to:

• Provide product, service, and industry updates
• Respond to support or information requests
• Engage in sales and marketing communications
• Improve customer experience through internal analytics
  

We do not sell or share your information for third-party commercial use.
We may share your data with:

• Subsidiaries or affiliated entities within the LockThreat group
• Authorized third-party service providers (e.g., CRM, email, analytics), under contractual obligations that meet ISO 27701 and SOC 2 requirements
  

4. Data Retention

We retain your personal information for up to three (3) years from the date of collection or last interaction, unless you request its deletion earlier or a longer retention period is required by law or contractual obligation. After that, the data is securely deleted or anonymized.

5. Data Security

We employ technical, administrative, and physical safeguards to protect your information, including:

• Role-based access control (RBAC)
• Encryption at rest and in transit
• Regular audits and risk assessments
• Logging and monitoring access to personal data
• Formal incident response procedures
• Staff training on data protection and secure handling

These measures align with ISO/IEC 27001 and SOC 2 Trust Services Criteria.

6. Your Rights

You have the right to:

• Access your personal information
• Request corrections or updates
• Request deletion (“right to be forgotten”)
• Withdraw consent or restrict processing

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To exercise your rights, contact us at: support@lockthreat.com

7. Cookie Policy

Our website uses cookies and similar technologies to:

• Enhance website performance and user experience
• Understand user behavior and improve services

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By using our website, you consent to the use of cookies. You may manage or disable cookies via your browser settings.

8. Use of Third-Party Platforms

We may engage with you through third-party platforms, including but not limited to social media networks, digital advertising platforms, email service providers, webinar tools, and event registration services. These platforms operate under their own terms and privacy policies, which we do not control.

Any personal information that is shared with us through these platforms is collected and processed in accordance with this Privacy Policy. We encourage you to review the privacy practices of any third-party platforms you choose to use when interacting with LockThreat content or services.

9. Policy Updates

This policy is reviewed annually or upon changes in legal or operational requirements. Updates will be published on this page with the revised effective date.

10. Terms of Use

By accessing and using LockThreat’s website or digital services, you agree to comply with the following terms and conditions. These terms are intended to protect both users and LockThreat by ensuring safe, lawful, and respectful use of our digital platforms.

a. Intellectual Property

All content, designs, text, graphics, logos, icons, images, videos, software, and other materials available on this website (collectively, "Content") are the exclusive property of LockThreat or are used with permission from third-party licensors.
You may not:

• Copy, reproduce, republish, upload, post, transmit, or distribute any Content in any form without LockThreat’s prior written consent
• Modify or use any trademarks, trade names, or logos appearing on the website without authorization
• Use the website’s Content for any commercial purpose without express written agreement

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Limited personal, non-commercial use (e.g., viewing, bookmarking, or printing pages for informational purposes) is permitted provided you retain all copyright notices.

b. Acceptable Use

You agree to use this website in a manner consistent with applicable laws and regulations and refrain from any activities that may:

• Violate intellectual property rights or privacy of others
• Involve fraudulent, deceptive, or unlawful conduct
• Introduce malicious software, code, or viruses
• Attempt unauthorized access to LockThreat’s systems, accounts, or data
• Use automated tools (e.g., bots, scrapers, spiders) to extract website content without permission
• Disrupt the functionality, security, or performance of the website or associated services

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LockThreat reserves the right to monitor usage, investigate violations, and restrict or revoke access at its discretion.

c. Disclaimers

The information and materials on this website are provided for general informational purposes only and do not constitute professional, legal, or technical advice.

While we strive to ensure that all information is accurate and up to date, LockThreat makes no warranties or representations as to the completeness, reliability, or accuracy of the content. All information is provided "as is" without warranties of any kind, either express or implied.

d. Limitation of Liability

To the fullest extent permitted by law, LockThreat and its affiliates, officers, employees, or agents shall not be liable for any:

• Direct, indirect, incidental, special, or consequential damages
• Loss of data, income, profits, or business opportunities
• Damages resulting from viruses or harmful components acquired through website use
• Errors, inaccuracies, or omissions in content

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This limitation applies regardless of the theory of liability and even if LockThreat was advised of the possibility of such damages.

e. Third-Party Links

This website may contain links to third-party websites or services that are not owned or controlled by LockThreat. These are provided for convenience only.

We do not:

• Endorse or assume responsibility for third-party content, privacy practices, or security
• Guarantee the availability or accuracy of linked content
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You access such third-party sites at your own risk, and we encourage you to review their terms and privacy policies before use.

f. Governing Law and Jurisdiction

These Terms of Use and any disputes arising out of or related to the use of this website shall be governed by and construed in accordance with the laws of the State of Georgia, USA, without regard to conflict of law principles.
You agree to submit to the exclusive jurisdiction of the state or federal courts located in Atlanta, Georgia, for the resolution of any legal matters or disputes.

11. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or Terms of Use, contact us at:
support@lockthreat.com